Room Information
Air Conditioning
Air conditioning is included in your reservation and is available from April 14 to November 28.. The hotel has a centrally controlled air condition system (set to 23 – 26°c in room/apartment).
No heating in the apartments.
Please note: It is prohibited for guests to bring their own portable heating equipment, especially in the rooms.
Safety Box
- We recommend that you use the safety box in your room for all your valuables.
- The hotel does not assume any responsibility for items not kept in the safety box.
- For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.
Room Cleaning
Your suite is cleaned daily.
Chromecast® technology:
- Press the Source button on your remote control
- Choose HDMI
- Follow the instructions on the TV
- All done! Now feel free to cast your own streaming apps on the TV
Fresh Bath Towels & Bed Linen
Would you like fresh bath towels and/or bed linen? Place your used towels/linen in the laundry basket in the bathroom. You can exchange your used pool and beach towels for fresh ones at our Pool Towel station located by the pool open 09:00-11:00.

Lollo & Bernie Suite or Lollo & Bernie Welcome Package
Have you booked a Lollo & Bernie Suite or Lollo & Bernie Welcome Package? This is included in your room:
- Juice
- Fruit
- Crackers & snacks
- Lollo & Bernie bathrobe to borrow for kids aged 2–11
- Gift from Lollo & Bernie

Welcome Package Teen
Have you booked a Teen Welcome Package? This is included in your room:
- Soft drinks
- Chips
- Microwave popcorn
- Candy
- Beach tennis
Smoking Policy
Smoking, including the use of electronic cigarettes, is permitted in designated smoking areas outside the hotel entrance. It is not allowed to smoke in the rooms, balconies and terraces.